4 Simple Rules to Make AI Chatbots a Force for Good

  • “Business Insider experts predict that by 2020, 80 percent of enterprises will use chatbots.
  • After all, chatbots can reduce your customer service costs by 30 percent. 

Let’s take a look at four rules to make chatbots a force for good, shall we?

1. Respond like a human, but don’t pretend to be one.

2. Be wise when choosing an AI vendor.

3. Get an idea about how conversational AI works.

4. Focus on improvement”


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