Spanish bank applies AI to staff training

  • “The latest version of CaixaBank’s Virtaula training portal uses AI to profile staff and identify what training they might benefit from. A chatbot, which communicates using natural language, will also assist staff accessing courses if they want to take up suggestions.
  • Another HR example is in Singapore, where DBS bank is using the technology to screen applicants for wealth management jobs, with the aim of saving 40 man-hours a month. A platform known as Jim (Jobs Intelligence Maestro) supports staff in reviewing CVs, collecting responses to pre-screening questions and conducting psychometric tests.”

https://www.google.com/amp/s/www.computerweekly.com/news/252477006/Spanish-bank-applies-AI-to-staff-training%3famp=1

Leave a Reply