Conversational AI and the future of financial advice

“In a recent survey, conducted by third-party research organization SINTEF, it was found that conversational AI is truly an age-agnostic technology. Customers from as young as 18 up to the age of 70 or more, are regularly interacting with Banki, and three out of every four of them choose to get help from the virtual agent even when given the option to talk to a human.”

https://www.finextra.com/blogposting/18391/conversational-ai-and-the-future-of-financial-advice

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