- “In 2018, the global call center artificial intelligence (AI) market reached a value of $914.5 million and is expected to generate $2,990.1 million in 2024, witnessing a 22.6% CAGR during the forecast period (2019–2024).
- A primary trend in the call center AI market is the growing adoption of AI-enabled chatbots.”
https://www.google.com/amp/s/finance.yahoo.com/amphtml/news/call-center-ai-market-135455013.html