- “According to Gartner, the average person will have more conversations with bots than with their spouse by 2020.
- Meanwhile, 70% of white-collar workers will interact with conversational platforms on a daily basis by 2022.
- Indeed, with the retail and eCommerce sectors having a compound annual growth rate (CAGR) of 42.8% between 2019 and 2025
- The applications of AI in eCommerce are only going to increase – in 2025, it’s set to be worth $27 billion in retail alone.”
Hybris Practice Lead EMEA at LiveArea