Banking for Humanity: Technology to Increase the Human Touch –

  • “According to Skinner, there are five primary aspects for discovering Banking for Humanity: financial literacy, financial inclusion, financial wellness, financial capabilities for the vulnerable, and promoting sustainability.
  • If carefully implemented, artificial intelligence can play a vital role in humanising banking services.
  • AI technology and machine learning can be used to facilitate customer care, making it easier to carry out predictions with the use of banking technology by reacting to customer data, which aids banks in learning to understand trends within the market.”

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