CWB Financial Group to implement FICANEX AI-powered chatbot solution

“We are thrilled that CWB Financial Group will be the first bank to implement and take advantage of this very strategic digital channel to improve customer communications,” said Andrew Obee , President & CEO of FICANEX. “Our experience with other implementations has allowed us to create a very robust AI-powered chatbot that will enable fully automated anywhere and anytime conversations between CWB and their customers and potential customers alike,” added Mr. Obee.

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