Accelerating Customer Experience With Conversational AI

  • “One such solution to consider is conversational AI and the use of text and voice-based messaging apps to automate communications between businesses and their customers. As consumers continue to make greater use of these channels, businesses can seize the opportunity to integrate conversational AI technologies.
  • To help you create an end-to-end solution, PwC has developed a modern delivery framework: AIRe (Align, Innovate, Release, Evolve). AIRe is business-led, collaborative, and aligned with the business objectives that drive predictable value, speed, focus, and agility.”

https://www.digitalistmag.com/cio-knowledge/2020/02/24/accelerating-customer-experience-with-conversational-ai-06202813

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