Lewis Z Liu
Cofounder of Eigen Technologies
- “Benoit Legrand, ING’s chief innovation officer, says the bank is investing, in part, to signal that it is backing the technology.
- ‘We are signalling that we are committed for the long term and that we have validated the technology,’ he says.
- ‘Natural language processing will dramatically change the way we will operate. There is a tremendous amount of hidden knowledge locked away at a bank — we’re sitting on a goldmine. This will give us a way to access it,’ he says. ‘We will be able to make faster, better decisions on everything from mortgages to calculating how much collateral the bank holds.’”