31% Customers Say They Will Completely Shift to Online Shopping Due to Coronavirus, Reports Yotpo

  • “At the time the survey was conducted, 65% of shoppers using Amazon said they couldn’t get everything (32.75%) or anything (32.25%) they really needed from the retailer. Less than a week later, it was reported that Amazon Prime delays reached the one-month mark,
  • If an item is out of stock, 40.55% of consumers will turn to a less familiar brand to help meet their nee
  • It’s no surprise that 43.2% of respondents plan to do more of their shopping online, but 31.7% are shifting to completely buying online rather than shopping in physical stores.”


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