“Listrak has reported a 40 percent jump for eCommerce since the state of emergency was declared on March 12. The increase started in February, with online orders up 108 percent year over year, according to Quantum Metric. However, average order value (AOV) decreased 31 percent, suggesting that shoppers are buying on impulse. Sellers of nonessential…
Month: April 2020
Why AI Is Transforming The Banking Industry
“On a recent AI Today podcast Casey Royer from USAA, a large US bank serving the military community, shared his perspective on how the bank is adopting AI, how they’re using AI to broaden USAA banking offerings The bank sees AI as one way to help provide more hyperpersonalized offerings, automatic monitoring, as well as…
Apple Snatches AI Startup to Smarten Siri
“Voysis, a Dublin-based startup, will join Apple and aim to improve Siri’s ability to understand a person’s natural language. In addition to Voysis, Apple acquired startups including Turi, Laserlike, and Xnor.ai in recent years.” https://www.google.com/amp/s/www.pcmag.com/news/apple-snatches-ai-startup-to-smarten-siri%3famp=true
IBM Offers “Watson Assistant for Citizens” to Provide Responses to COVID-19 Questions
“NEW YORK: County of Otsego – COVID-19-related information will be available within the next few days for citizens to help them quickly get their health and non-health related questions answered regarding the pandemic. Otsego County’s COVID-19 virtual agent will be able to answer citizen’s questions like: “How do I apply for unemployment?” TEXAS: City of…
4 Steps Financial Services Firms Can Take With AI To Improve Customer Experience
“As an industry leader, Royal Bank of Scotland (RBS) had the foresight to address its data gap issues when it launched “Marge”—a valuable new asset that remains key to RBS’s digital transformation. IBM and RBS co-created this AI-powered, cloud-based platform that empowers mortgage call center employees with real-time digital mortgage support for homebuyers. Since implementing…