ICICI Bank Publishes Alexa and Google Assistant Apps for Banking by Voice

  • “One of the largest private banks in India has launched voice apps for Amazon Alexa and Google Assistant. ICICI Bank’s new voice apps expand the company’s iPal AI from a pure text chatbot, allowing customers to carry out banking tasks through either voice assistant.
  • After the setup, users can ask their voice assistant for account balances or details about their credit card balance and recent transactions. As a voice speaking financial information aloud is not very secure; the answer is sent in a text message to the customer’s phone.”

ICICI Bank Publishes Alexa and Google Assistant Apps for Banking by Voice

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