- “Survey respondents reported cost savings of roughly 20% on average over the past two years across processes in finance, human resources, supply chain and procurement, and service delivery and operations.
- Microsoft finance has reduced by 20% the time spent compiling and validating data, which saves over 150,000 hours of work every quarter. In addition, chatbots reduce support costs by 30%.”
https://www.cfo.com/applications/2020/05/intelligent-automation-getting-more-bang-from-the-bots/