Report: 63% of APAC customers willing to switch to neobanks

  • “The era of digital banking is well underway in the Asia Pacific (APAC) region, and is set to accelerate in the next five years, with 63% of customers willing to switch to neobanks and challenger banks between now and 2025.
  • The research was made through review of 55 banks, 20 challenger banks and 40 fintech disrupters in markets throughout APAC.
  • Research from the study also suggests that the success of future banks will depend largely on customer experience (CX), unlocking personalisation at scale, and embracing emerging technology – especially artificial intelligence (AI).”

https://www.google.com/amp/s/itbrief.com.au/amp/story/report-63-of-apac-customers-willing-to-switch-to-neobanks

Leave a Reply