“The report, “The Road Ahead: Artificial Intelligence and the Future of Financial Services,” conducted by The Economist Intelligence Unit (EIU), analyzes the sentiments of 200 business executives and C-suite leaders at investment banks, retail banks, and insurance companies in North America, Europe, and Asia Pacific.
Respondents were clear AI will transform their business in a number of ways over the next five years, including
- Spurring new products and services (27%),
- Opening up new markets or industries (25%),
- Paving the way for innovation (25%).
- About one-third (29%) of respondents expect between 51% and 75% of their workloads to be supported by AI technologies in five years’ time.”