Bank of America’s AI Robot Learns 60,000 Ways to Talk About the Coronavirus

  • “North Carolina-based Bank of America, the digital push translated to more than 2 million customers using Erica for the first time since the beginning of March, bringing total active users to greater than 13 million.
  • The virtual assistant handled 15 million requests from clients in April alone, accounting for about 10% of all queries received since its June 2018 introduction.”

https://www.datacenterknowledge.com/machine-learning/bank-america-s-ai-robot-learns-60000-ways-talk-about-coronavirus

Leave a Reply