“We wanted to avoid interruption, disruption and surprise”: Mashreq Bank CTO

“In terms of the technologies that have driven this seismic shift in the financial services and banking industry, Wang pointed to its partnership with Avaya and Koopid, which brought AI to the heart of their customer experience offering. The partnership brings Artificial Intelligence to the heart of the bank’s self-service capabilities with the region’s first digital engagement banking bot.”

“We wanted to avoid interruption, disruption and surprise”: Mashreq Bank CTO

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