- “After exploring intelligent automation for several years now, BMO is accelerating its robotic process automation (RPA) strategy.
- BMO has employed automation for hundreds of processes and in doing so, created millions of dollars in value for the bank.
- Bots are helping their BMO colleagues by performing testing and monitoring functions, tightening controls, fighting crime and speeding up client onboarding processes.
- Launched on March 13, RAMBO (Remote Access Management Bot) was integral during the first stages of the COVID19 response, enabling BMO to quickly and effectively transition its workforce to remote network access. More than 11,000 requests were reviewed and triaged by RAMBO, providing an additional 1,300 hours of team capacity to address this critical activity.”
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