U.S. Bank Launches Mobile App Voice Assistant Built to Mimic Human Bank Tellers

  • “U.S. Bank is launching a voice assistant for its mobile app on Wednesday, joining a growing constellation of financial institutions creating or expanding their use of voice AI.
  • ‘The goal was to create a voice-first experience,’ Ankit Bhatt, senior vice president and chief digital officer for consumer at U.S. Bank, told Voicebot in an interview. “I believe voice is a more effective medium than touch. It’s certainly faster. People can type 40 words per minute, but they can speak at about 130 words per minute.“

U.S. Bank Launches Mobile App Voice Assistant Built to Mimic Human Bank Tellers

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