How AI is transforming the retail sector

  • “A report from Global Market Insights found that AI in retail was valued at $650 million in 2017 and predicted it will reach $8 billion by 2024.
  • AI can be combined with machine learningto keep track of previous customer selections and preferences and make predictions about future purchases. This paves the way for repeat buying and increased customer loyalty – something which all retailers will be striving for in the wake of COVID-19.
  • AI also powers “just walk out” shopping – as trialed by both Sainsburys and Tesco in the last few years.”

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