“Digital banking is evolving at an incredible pace and, while customers will continue to crave the versatility offered by evolving in-branch experiences (Chase’s new Manhattan emporium now offers a ‘digital advice bar’ and after-hours community Chase Chats), the technology is quickly closing off the need for customers to step foot through the door. As conversational…
Month: August 2020
How new-age banking solution geared with AI can help make wise investment decisions
“Married blissfully with high end technology, machine learning, artificial intelligence, Big Data analytics and statistically derived cognitive behavioural patterns, neobanks are setting out to change the way the world experiences money and what it does with it.” https://www.google.com/amp/s/www.financialexpress.com/market/cafeinvest/how-new-age-banking-solution-geared-with-ai-can-help-make-wise-investment-decisions/2055982/lite/
The banking sector must adapt to thrive in the post-COVID-19 world
Artificial intelligence, automation and machine learning “In 2019, the Bank of England found that two-thirds of respondents to its survey already used machine learning – mainly in anti-money laundering and fraud detection. It attributed restrictions to internal factors such as roll-out on legacy IT systems and data limitations. Automation, AI and machine learning will revolutionise…
How Raqmiyat and Kore.ai enable conversational banking experiences in GCC
“Raqmiyat-Kore.ai’s Banking Virtual Assistant harnesses the intelligence and power of AI and NLP to provide next-generation conversational, digital, and self-serve experiences for customers. Trained in more than 50 capabilities, it lives within your online or mobile banking applications and is fully client-configurable. The solution is fully functional, secure, domain-trained, personalised, and extremely scalable to meet…
U.S. Bank Launches Mobile App Voice Assistant Built to Mimic Human Bank Tellers
“U.S. Bank is launching a voice assistant for its mobile app on Wednesday, joining a growing constellation of financial institutions creating or expanding their use of voice AI. ‘The goal was to create a voice-first experience,’ Ankit Bhatt, senior vice president and chief digital officer for consumer at U.S. Bank, told Voicebot in an interview….