Artificial intelligence keeps HSBC ATMs stocked with cash

  • “HSBC is replacing more manual processes, with artificial intelligence (AI) being used to automate when ATMs need to be refilled.
  • The iCash AI technology has reduced ATM refills, which are done by third parties, by 15% – saving $1m.
  • To calculate how much money is needed and where, iCash uses live ATM data and predictive machine learning algorithms that factor in seasonality, holidays, public events, location and recent withdrawal trends.”

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