AI-powered CXM platform Sprinklr raises $200 million at a $2.7 billion valuation

“Using what Sprinklr refers to as “AI listening processing,” the platform breaks down the data by elements like sentiment and location to figure out what people think about a company or its products and glean specific audience insights, such as why a product is selling better in London than San Francisco.“

https://www.google.com/amp/s/venturebeat.com/2020/09/09/ai-powered-cxm-platform-sprinklr-raises-200-million-at-a-2-7-billion-valuation/amp/

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