AI Should Change What You Do — Not Just How You Do It

  • “How do you reimagine what you do for a new era of AI-powered competition?
  • Machines are handling more work, but arguably without a high level of automation, UBS employees would find it hard to get their jobs done. The firm now has more than 2,000 software bots operating across the business, growing steadily
  • Marcus (Goldman Sachs) has been able to leverage a technology stack based on API microservices architecture to build distribution partnerships with Apple, Amazon, JetBlue, and Intuit.
  • In the first 6 months of 2020, his tech-teams have clocked over 45,000 training hours, with 50,000 courses available.”

https://www.google.com/amp/s/hbr.org/amp/2020/09/ai-should-change-what-you-do-not-just-how-you-do-it

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