Why do so few businesses see financial gains from using A.I.?

“Is artificial intelligence giving a big bottom-line boost to most companies? No is the resounding answer, according to a new study out today from the Boston Consulting Group and MIT Sloan Management Review. It found that only 10% of businesses have seen “significant financial benefits”* from increased revenue or cost savings.

BCG likes to say A.I. success is a “10-20-70 problem,” he says: 10% of the effort is designing the right algorithms; 20% is building all the underlying technology to gather the data and run the A.I. system; 70% is getting the organizational structure and processes right.“


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