No Free Shipping, Long Delivery Windows And Poor Tracking Among The Top ‘Holiday Hold-Ups’ Consumers Say Will Keep Them From Purchasing With A Brand Or Retailer

“Three of the most common reasons holiday shoppers would stop buying from a brand or retailer this year are about delivery:

* No or discontinued free shipping – 42 percent
* Long delivery windows – 29 percent
* If the brand/retailer has no/poor tracking around shipping timelines/delays – 21 percent”

No Free Shipping, Long Delivery Windows and Poor Tracking Among the Top ‘Holiday Hold-Ups’ Consumers Say Will Keep Them From Purchasing With a Brand or Retailer

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