“Consider the case of a little-known online bookseller, Amazon.com. As its sales ballooned by around 40% in the second and third quarters, thanks to the novel coronavirus, it hired about 250,000 new employees to handle the business surge, leaving it more than 1 million employees and on a pace to soon unseat Walmart as the largest employer in the country.
‘Innovations are taking place in a matter of just months that would normally take years, in areas like acceleration of e-commerce offerings, blending of digital and in-store experiences, curbside pickup and quicker delivery options, and contactless delivery and payments,’ he says.”
8 Ways AI Can Boost Retail Sales During the COVID Holiday