“Cyber-buying was almost non-existent a decade ago, accounting for only 4.5 percent of retail sales. The latest data for 2020 show it now accounts for 16.5 percent of retail sales in 2020. That’s an amazing almost four-fold increase within a decade.
there will be three big enhancements to cyber-buying that will be applauded by some, however received skeptically by others.
The first is drone delivery
The second enhancement will be use of AI
The third new development for cyber shopping will be virtualization.”