Model Behavior: Banks See AI As A Customer Experience Tool

“It can help banks reduce tens of millions of dollars in losses, which will get the attention of every financial services company on the planet.
But AI, he said, can provide a lot more than that in terms of protecting FIs from risk. It can also make it possible to preserve a delightful consumer experience while layering in more efficient protections.
There is no magic secret to setting up AI, just a simple process. FIs need to develop the roadmap for the issue they are looking to take on, test, find a partner to help them if necessary, deploy, and then start again with the next objective.”