Banking Technology 2021: What’s Hot and What’s Not

  • “In Forrester’s report, ‘The Top Emerging Technologies in Banking in 2021,’ multiple forms of AI were on the hot list, including machine learning; deep learning; natural language understanding, generation and processing; and even ‘computer vision.’ The report indicated that financial institutions ‘are doubling down on the role that AI will play in digital transformation.’
  • ‘There’s still some homework they need to do before they can use APIs in a more comprehensive, strategic fashion, as opposed to tactical deployments,’ says the analyst. Multiple groups have been working to set standards, but in the meantime, in simple terms, it’s somewhat like having house with multiple kinds of electrical outlets.”

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