
“6. WALMART
For being a smart shopper
When the online grocery rush began during the pandemic, Walmart built an AI-based feature called “Customer Choice” that uses historical and real-time shopping data to predict when items might be out of stock. If a customer who is shopping online chooses an item that may need a substitution, Walmart now shows them up to five options so that people can choose which alternative they prefer. Those choices are then stored for future shopping orders. The company built a working prototype of the feature within two weeks. The quick deployment helped Walmart nearly double its e-commerce sales year over year in Q2 2020, during the heart of the pandemic.”
https://www.fastcompany.com/90600124/artificial-intelligence-most-innovative-companies-2021