Kellogg exec on AI uses cases, implementation, and ‘culture change’
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“A Statistics report reveals that before the pandemic over 4.7 million people in the U.S. were working remotely at least half the time — a percentage that has since increased. And fully 75% of people using digital channels for the first time indicate that they’ll continue to use them when things return to a post-pandemic ‘normal.’
On the supply chain side, Kellogg says it employs AI to send the materials and products to the places at the right time — and for the right cost.
‘Personalization isn’t necessarily easy to accomplish for a business of our size, but that’s where AI comes in. The benefit of AI is that it will help us create the personalization people crave — at scale,’”