AI is trying to prevent online shoppers from ditching their carts

  • “35% of shoppers will just simply go elsewhere. And so, it’s obviously a big problem for retailers, but we tend to see it as a big opportunity. And it’s an opportunity where artificial intelligence is playing a really big role in helping narrow that gap of those abandoned carts.
  • We’ve seen this abandonment issue. We’ve seen average order values go flat, and the injection of artificial intelligence, the objectives of things like semantic vectors, has allowed us to almost eliminate those problems for customers. We work with a top five retailer that eliminated 90% of zero result searches, resulting in a nine-figure return.”

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