“Ayesha Khanna, co-founder & CEO, ADDO AI…encouraged credit unions to view AI as an assistant which can do a lot of repeatable tasks, analyse huge amounts of data, give reports and insights, and make recommendations. It also allows companies to be far more customer-focused and customise their services, she said.
Her main recommendation to credit unions was to think of AI as a member of their team that can help them make informed decisions. ‘Work with AI partners to manage the downside, amplify our own potential and do more for your customers,’ she said.”