
- “‘What is lacking now is real-time alerts. Banks are working now on very close to near real-time alerts — and this is where edge-computing comes in. It helps banks achieve the future trends of banking, allowing us to have an omnichannel experience,’ said Bose during his presentation at the AI Accelerator Institute summit.
- Hyper-personalization – Bots using natural language processing to interpret and comply with customer information requests as well as perceive basic human emotions and adjust behavior accordingly.
- Retail banking – features like SmiletoPay, whereby a user just smiles to a camera, the AI captures your features and can complete your transactions. This can be applied to retail stores, etc. Edge allows seamless integration with non-banking apps, facial recognition for frictionless payments, and more.”