Zapier: 60% of knowledge workers use automation to save time

  • “Marketers save the most time due to automation tools, an average of 25 hours saved each week, followed by IT professionals at 20 hours, customer service representatives at 16 hours and HR professionals at eight hours
  • nearly 30% of knowledge workers say they received a raise or promotion as a result of using automation software.
  • Additionally, knowledge workers say using automation tools improved their morale (35%), competence (34%), and confidence (32%) at work.”

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