“Chatbots play an increasingly important role in customer service, support and sales. Pickell reflected that 95% of customer interactions are expected to take place via an AI chatbot or live chat by 2025. Additionally, a Gartner report indicated that by 2022, 70% of white-collar employees will interact daily with conversational platforms.” https://www.google.com/amp/s/www.cmswire.com/customer-experience/4-ways-conversational-ai-is-improving-the-customer-experience/amp/
Month: August 2021
How a “Human++” Approach Can Empower Bank Employees and Drastically Improve Efficiency and Effectiveness
“AI and Automation has the potential to drastically transform front to back-office operations using a next generation workforce. The solution executes 95% of requests and assigns only the remaining 5% exceptional cases to staff. Not only has there been a 92% increase in productivity due to elimination of manual effort, but the time needed to…
Accern’s No-Code AI Platform Can Speed Analytics in Financial Services
“The company has more than 400 ready made templates Next Alpha saved $10M over 4 years and delivered a 42% return to investors” https://www.google.com/amp/s/www.forbes.com/sites/tomgroenfeldt/2021/08/17/accerns-no-code-ai-platform-can-speed-analytics-in-financial-services/amp/
How Walgreens and Walmart’s new banking ventures will shake up finance
“Partnering with the fintech firm InComm Payments, Walgreens will be making its new bank accounts available online and at 9,000 of its retail stores across the nation in the second half of this year. With nearly 80% of the U.S. population living within five miles of a Walgreens, Walmart (teaming up with Ribbit Capital) is…
AI-powered ETF still all-in on stocks and finding more value: Alpha Tactics
“An ETF that chooses solely by IBM’s Watson artificial intelligence is still keeping its cash balance to a minimum with the major averages at or near record highs. The AI Powered Equity ETF (NYSEARCA:AIEQ) is trailing the S&P 500 (SP500) (NYSEARCA:SPY) slightly year to date, up 17.5%, compared with a 19% rise in the benchmark…