How AI Drives the Future of Personalized E-commerce

“These shoppers have higher expectations than ever before. While nine out of 10 consumers say they expect online shopping to be equal or better than in-store, half are experiencing crushing disappointment according to our study. If retailers don’t address this experience gap, more bad news awaits. Almost three-quarters of customers say they will abandon a brand after three negative experiences.”

https://aithority.com/machine-learning/how-ai-drives-the-future-of-personalized-e-commerce/

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