“Identity authentication is most often conducted with one-time passwords (36%) or a combination of OTP and KBA questions (29%).
While respondents’ familiarity with facial biometric identity authentication is high (88%), less than one-quarter (22%) currently use this technology.
More than two-thirds (70%) of respondents are either “highly likely” or “somewhat likely” to consider facial biometric identity authentication as an alternative to OTP/KBA questions during the next year.”
https://finance.yahoo.com/news/survey-fintech-banking-executives-reveals-120000969.html