Smart Automation: The Invisible Force That Improves Credit Union Member Experiences – PYMNTS.com

  • “The move toward more efficient digital processes has 75% of surveyed companies across all financial sectors saying that they now employ some form of high-performance computing, deep learning and ML to accelerate core computing.
  • 43% of survey respondents who are implementing AI to improve their processes said that they are getting more accurate models, while 38% said AI provides a competitive edge over rivals.
  • In the United Kingdom, less than half of HSBC’s customers are currently actively engaging with physical branches”

https://www.pymnts.com/digital-first-banking/2022/smart-automation-the-invisible-force-that-improves-credit-union-member-experiences/amp/

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