U.S. Bank Launches Spanish-Spekaing Voice Assistant for App
“U.S. Bank has debuted a Spanish-speaking version of its Smart Assistant mobile app voice assistant. The bank claims Asistente Inteligente de U.S. Bank is the first such tool among financial institutions in the U.S., allowing customers to converse by voice and text with the AI in Spanish.
The Clinc-powered natural language understanding blends with the bank’s business logic software and specialized APIs. The Spanish feature may give U.S. Bank a leg up against the mushrooming competition.
“‘Asistente Inteligente is the first Spanish language virtual assistant of its kind in the United States, offering Spanish-speaking customers the very best digital banking tools from U.S. Bank,’ U.S. Bank chief digital officer Dominic Venturo said.”