“Tymely claims its AI technology can create personalized messages. Launched in 2022, the company says that it’s building an AI that understands complex human language to improve CX. Unlike most chatbots and other fully automated solutions, Tymely claims it has a human-level understanding of the customers’ language, with its technology being a mix of people and AI.”
https://venturebeat.com/ai/how-tymely-aims-to-improve-chatbot-conversations/amp/