- “PYMNTS’ own studies show that a majority of consumers love digital banking features and are happy using digital banks and FinTechs. But fewer than 10% use them as their primary account.
- ‘It’s embedded banking in multiple places and digital experiences and throughout the customers’ daily lives,’ she said, to which Nowicki observed about the rise of the digital bank: ‘It’s not necessarily reinventing the wheel, it’s reinventing the user experience.’”
https://www.pymnts.com/news/digital-banking/2022/fintech-partnerships-pave-path-for-branchless-banking/amp/
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