Wells Fargo partners Google Cloud for AI virtual assistant, Fargo

  • “Wells Fargo is set to rollout a new virtual assistant, named Fargo, which will leverage Google Cloud’s artificial intelligence (AI) capabilities to offer a personalised banking experience for customers.
  • Citing research conducted this summer by Ipsos on behalf of Wells Fargo, the bank says nearly two thirds (65%) of millennials and Gen Z respondents prefer to use a virtual assistant for customer service needs rather than waiting for a customer service representative on the phone.”

https://www.fintechfutures.com/2022/10/wells-fargo-partners-google-cloud-for-ai-virtual-assistant-fargo/

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