At AT&T, AI is becoming part of “core fabric,” says chief data officer

“One year ago, AT&T, the world’s largest telecom company by revenue, announced a collaboration with AI cloud company H2O to jointly launch an artificial intelligence (AI) feature store for enterprises.
Over the past two years, the company has been modernizing to a cloud-native elastic technology. This last year included an evaluation of the state of AI across AT&T, he added, which found that AI efforts have delivered billions of dollars of value on an annual basis to the company – everything from revenue enhancement to cost savings and efficiency processing.
‘We have a standard code-driven process for creating AI, built for the data science community,’ he said. ‘Now we’re working to make that low-code, no-code, so that we can really democratize the ability to create AI not just to the data science community but other subject matter experts across the company.’”