- “We believe that financial institutions understand the importance of digital transformation, from the back end through to customer-facing products and services. After all, their customers operate in a digital world.
- The majority of the people banks and credit unions are going after are members of generations that expect a range of digital capabilities — and there are other competitors, including fintechs, meeting those expectations.
- The bottom line is that financial institutions that lag in digital transformation risk being left behind by customers who demand innovative digital offerings.”
https://thefinancialbrand.com/news/digital-transformation-banking/6-strategies-to-position-banks-for-growth-during-after-a-recession-155632/
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