“Rather than technology and infrastructure problems, the focus of the role should have been on business outcomes: Identifying the problem that you are trying to solve for your customers, prioritizing use cases with the highest business return, and cross-pollinating capabilities, whether the goal is commercial, risk control, or both. ‘The hardest part of the job is knowing what problem you are trying to solve for your customers,’ says Cassie Kozyrkov, chief decision scientist at Google, and a pioneer in the field of decision intelligence.”
https://hbr.org/2023/06/why-chief-data-and-ai-officers-are-set-up-to-fail