“OCBC Bank is set to revolutionize how its employees work by rolling out a generative AI chatbot, OCBC ChatGPT, globally. This groundbreaking move follows a successful six-month trial involving approximately 1,000 OCBC staff across various functions, including investment research, product management, and marketing. During the trial, employees harnessed OCBC GPT to streamline tasks such as investment research report writing, content translation, and customer response drafting, resulting in a remarkable 50% increase in task completion speed. This innovative chatbot, powered by ChatGPT’s Large Language Models, promises to reshape workflows and enhance customer service.”