“None of the new A.I. chatbots can fully replace the work of booking flights, lodging, and activities, and like any language model, they’re prone to mistakes, or “hallucinations.” When it comes to travel planning, they can serve as a useful assistant, but the technology is still limited. Here are some examples of what A.I. chatbots can–and can’t–do for travel companies.”
https://www.inc.com/ben-sherry/ai-is-coming-for-holiday-travel-but-dont-expect-it-to-end-well.html