“Morgan Stanley’s AI assistant is built on the bank’s internal data, sorted to separate what can only be shared internally and what clients can see. Answers to prompts come with supporting citations.
- Axios received a demonstration of the tool and spoke to financial adviser Patrick Biggs, one of its frequent users, who described how it helps him give advice to clients around the world on topics — like minimizing taxes when getting married — where rules vary by country.
- Biggs uses the assistant “several times a day” and says it has “improved dramatically over last 12 months.”
- He feels the biggest win is having the expertise of 80,000 staff at his fingertips without having to track them down via email or phone.”